Questok provides comprehensive virtual and physical support for global customers, offering detailed video tours, testing videos, and technical demonstrations of our SPR riveting gun manufacturing workshop located in Kunshan, China. Customers can request live video walk-throughs or recorded footage of our 5,000-square-meter facility to inspect our production lines, R&D testing areas, and quality control processes before shipment.

Industrial manufacturing demands high process reliability and structural integrity. The Questok heavy-duty SPR riveting gun utilizes precise hydraulic pressure control to drive self-piercing rivets through sheet metals without pre-drilled holes. By optimizing the die geometry and force delivery, the system creates a mechanically interlocked joint that matches or exceeds the strength of traditional spot welding, particularly in multi-material combinations such as aluminum-to-steel. Our research and development team, consisting of engineers with over 10 years of experience, focuses on structural durability, force control accuracy, and battery-powered hydraulic platforms.
To guarantee operational safety and international compliance, our equipment carries official CE certification (Certificate Numbers: ISETC.001120210222 and 3N210218.PTK0S25) and MSDS verification (Number: 262620110732). These credentials ensure that our tools meet rigorous European and global safety standards for industrial hydraulic machinery. During a workshop video tour, customers can observe our testing protocols, which include metallographic analysis of joined specimens, cycle-life testing of hydraulic seals, and electronic calibration of force sensors.

Our real-world application experience is demonstrated through projects like the pilot builds for SAIC and prototyping for NIO's new electric vehicle models. In Fuzhou, Mercedes-Benz integrated our customized SPR and rivetless clinching guns into their production lines for high-strength material combinations. Each manufacturing project undergoes 100% full inspection. Before any system is dispatched from our workshop, we record functional test videos with the customer's specific material samples to verify joint quality, providing complete transparency throughout the procurement process.
| System Parameter / Service Feature | Standard SPR Models | Customized SPR Systems |
|---|---|---|
| Output Pressure Range | 40 - 80 kN (Precisely Adjustable) | Bespoke Force Configurations |
| Minimum Order Quantity (MOQ) | 1 Set | 1 Set |
| Delivery Lead Time | Within 3 days (Orders < 50 sets) | Within 15 days (Orders < 100 sets) |
| Quality Inspection Protocol | 100% full inspection with video verification | 100% customized testing and process analysis |
| After-Sales Support Response | Within 12 to 24 hours globally | Within 12 to 24 hours globally |
Can I request a live video inspection of my ordered equipment prior to shipment?
Yes. Our quality control protocol requires a 100% full inspection of every unit. We perform functional testing on different materials, record high-definition videos and photos of the process, and share them with you. We only dispatch the order from our factory once you have reviewed and approved the test results.
How does Questok handle after-sales service and spare parts replacement?
We respond to all technical inquiries within 12 hours. For countries without local distributors, we ship spare parts immediately via air express and conduct troubleshooting and replacement training sessions through live video conferencing. All mechanical repairing services are free of charge, with warranty cases covered entirely by Questok.
What options are available for shipping and international payments?
We accept multiple payment methods including T/T, PayPal, credit card, and Alipay. For standard models, delivery is prepared within 3 days against payment. Small orders are shipped globally via air express or air cargo, while large volume orders are delivered via ocean freight.
Whether you require standard battery-powered hydraulic tools or highly customized multi-material joining systems, verifying production quality is a critical step in your sourcing process. PHOTON TECHNOLOGY KUNSHAN CO.,LTD provides fully documented factory inspections, technical testing videos, and direct engineering support to ensure your equipment matches your precise manufacturing specifications. For detailed technical solutions, video requests, or customized project evaluations, please reach out to us via jane@questok.com.
PHOTON TECHNOLOGY KUNSHAN CO.,LTD, known commercially as Questok, is an industrial technology company established in 2011, operating a 5,000-square-meter manufacturing facility with a team of 20 to 50 employees. We specialize in the R&D and production of battery-powered hydraulic riveting tools, self-piercing riveting (SPR) systems, and clinching equipment. The company has served prominent automotive and industrial clients, including Mercedes-Benz, NIO, SAIC, CATL, and BYD, and exports 60% of its production to markets across North America, Europe, South America, and Asia. 
Can we arrange a third-party factory audit before ordering the auto collision repair SPR riveting system?
Are there any hidden fees when importing an auto collision repair SPR riveting system?
Can I get a sample of the auto collision repair SPR riveting system to test in my workshop?
Are there any eco-friendly benefits to using an auto collision repair SPR riveting system?
Is a battery-powered auto collision repair SPR riveting system as strong as pneumatic ones?
INQUIRY